Shipping policy
We strive to provide reliable and affordable shipping options to ensure your order arrives safely and promptly.
Domestic Canada Shipping
- Flat Rate Shipping: $10 on all orders under $80.
- Free Shipping: On orders over $80.
* Processing Time: Orders are typically processed within 3-5 business days.
* Delivery Time: Estimated delivery times vary by shipping method and destination.
* Tracking: You will receive a tracking number once your order ships.
International (USA) Shipping
- Flat Rate Shipping: $10 on all orders under $80.
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Free Shipping: On orders over $80.
* Import Duties and Taxes: Customers are responsible for any import duties or taxes imposed by their country.
* Processing Time: Orders are typically processed within 3-5 business days.
* Delivery Time: Estimated delivery times vary by destination and customs clearance.
* Tracking: You will receive a tracking number once your order ships.
Returns and Exchanges
* Return Window: Items must be returned within 14 days of receipt.
* Return Conditions: Items must be unopened, unused, and in their original condition.
* Return Shipping: Customers are responsible for return shipping costs unless the item is defective.
* Refunds: Refunds will be issued to the original payment method.
* Exchanges: Exchanges are subject to availability.
Damaged Goods
* Notify Us: Please contact us within 5 days of receiving your order if the package is damaged.
* Replacement: We will provide a replacement or refund for damaged goods.
Please note: Shipping policies may vary based on specific promotions or sales.